Communication with Stakeholders
Disclosure Policy
Aiming to become an enterprise capable of receiving great support and popularity from people around the world, we strive to conduct transparent business operations and fair information disclosure.
Action Guidelines
- We disclose any corporate information required to be disclosed by the Financial Instruments and Exchange Act and other laws and regulations, in an accurate and timely manner.
- We actively disclose our corporate information, which is not subject to laws and regulations however deemed to be important for stakeholders, through our daily actions, such as issuance of a press release and updates of our website.
- We focus on enhancing communication with our shareholders, investors and other stakeholders to further promote mutual understanding with them.
Customer communication
To ensure that you can purchase and use our products and services with confidence, we strive to provide information from the customer's perspective on our website, at exhibitions, and other venues.
Information dissemination via websites and social media
In addition to this corporate website, we also operate other websites such as the "NGK Spark Plug/NTK Technical Ceramics Product Site," which provides information about our products including NGK spark plugs, and "Venture Lab," which provides information about Niterra Ventures, our new business creation division.
Furthermore, in order to help more customers get to know our group, we have opened official accounts on various social media platforms such as Instagram, Facebook, and LinkedIn to disseminate information.
- NGK Spark Plugs / NTK Technical Ceramics Product Website
- Venture Lab website
- Niterra Group Official Instagram
- NGK SPARK PLUGS Instagram
- NGK SPARK PLUGS Facebook
- Venture Lab Facebook
Participation in exhibitions and events
We actively participate in various trade shows and motorsports events by setting up PR booths.
This is a valuable opportunity to meet with customers and explain our products and technologies directly, and we also use it to understand their ever-changing needs.
Responding to product defects, etc.
In the event that a product defect poses a risk to customers, we will promptly notify them through appropriate media such as our website, newspapers, and industry publications, and implement measures to ensure their safety.
Communication with our business partners
To build a trusting relationship with our business partners and to grow together, we conduct activities such as company policy briefings throughout the supply chain.
Company policy briefing
To help our key business partners understand our current situation and future goals, we hold company policy briefings. These briefings cover our performance, company policy and the policies of each department based on it, procurement policies and initiatives, and we request their cooperation in implementing quality improvement and sustainability initiatives.
Communication with the local community
At our offices around the world, we respect local cultures and customs, foster smooth communication with local communities, and strive to create a comfortable society as a responsible member of society.
Environmental discussion meeting
We hold informal meetings and other events as a way to communicate with our neighbors. These meetings allow us to explain our daily environmental activities, gather feedback from residents, and use these opportunities for further improvement.
Communication with NPOs
With the aim of promoting sustainability initiatives, we engage in dialogues and hold joint events with NPOs.


Communication with our employees
In addition to providing appropriate information through various information disclosures and internal communications, we also promote two-way communication through various surveys such as employee opinion surveys, roundtable discussions between management and employees, and dialogues with labor unions.
Employee Awareness Survey
We conduct an employee attitude survey every year. By providing feedback on the results for each workplace, along with the company average for each item, we promote the identification of challenges and workplace improvements in each individual workplace.
Dialogue with management
We hold roundtable discussions where management and employees can directly exchange opinions.
Dialogue with labor unions
We hold regular dialogues with the labor union, which represents our employees.
